SIP telephony + Bitrix24 from А1. Solutions for business

SIP telephony + Bitrix24 from A1

Benefits of a comprehensive solution

call management
and maintaining a client base.
routing control
instant statistics collection
by calls.
Advantageous payment terms:
monthly payment instead of
one-time payment for the year.

Comprehensive solution

SIP telephony


This is a practical and economical way of organizing telephone communication, which is based on the transmission of the voice signal over the fixed Internet network using the SIP protocol. For companies, it comes out much cheaper than connecting and configuring an analog office ATS. The SIP protocol is considered secure, protected from eavesdropping and external tampering, has a high quality of communication, prompt scaling of numbers and ease of implementation.



This is a CRM system that allows organizing and automating business processes in a company by tracking information about the employees, clients and projects. With the help of Bitrix24, you can set and complete tasks, plan deadlines and track the working hours of employees, as well as communicate with colleagues in chats.

The set of capabilities of Bitrix24 packages is available at the link.

Software support


Software support is a service for supporting and configuring software for integrating SIP telephony and the Bitrix24 CRM system. When choosing a comprehensive solution “SIP-telephony + Bitrix24”, the “Software support” service is connected automatically. The cost depends on the selected Bitrix24 package.

Leave a request to learn more about the SIP telephony + Bitrix24 service. Our manager will advise you and help you choose the best tariff.



You can also order SIP telephony.

Detailed information

“SIP telephony + Bitrix24” from A1 is a comprehensive solution for the provision of office telephony over a fixed Internet network using the SIP protocol and a turnkey CRM system for managing sales and communications with clients.

Suitable for legal entities that have or are planning to have:

  • call center;
  • sales service;
  • technical support service;
  • dispatching service;
  • bank;
  • online store.
  • SIP telephony is provided only on the basis of the fixed A1 Internet at the address of the location of the client’s terminal subscriber devices.
  • You can choose:
    • the number of subscriber numbers of the company to receive and make calls;
    • a package of channels for organizing call routing;
    • Bitrix24 tariff for the required number of users.
  • Connected numbers are combined into one or more groups. Each group is bound to the client connection point.
  • The main subscriber number with the “SIP Connection” tariff plan is mandatory for connection in each group, the rest of the numbers in the group are additional and are connected if necessary.
  • Flexibility: you can select the required channel package and the required number of subscriber numbers without SIM cards;
  • Operational scaling: ability to change the channel package and the number of subscriber numbers if necessary; 
  • Excellent quality of communication;
  • Free calls within the network, special tariffs for calls to other networks and international calls;
  • Ability to connect additional packages of minutes to other networks;
  • Displaying the call card for an incoming/outgoing call;
  • Outgoing call by clicking on the phone number in CRM;
  • Automatic creation of leads for new clients;
  • Automatic creation of History at the end of the conversation;
  • Attaching a call record to the Call History;
  • Support of static call tracking;
  • A wide range of Bitrix24 capabilities, which greatly simplifies task scheduling, maintaining a customer base, controlling sales, makes it possible to ensure integration with an online store and automate a business process.

You can leave a request to connect the service in any convenient way – by calling the information and referral service at 150, or by contacting a personal manager, or by leaving a request on the website.

Service connection is carried out within 30 working days after the service parameters have been agreed.