Detailed information
- installing applications on Android or iOS devices
- transfer of contacts
- TA optimization
- creating accounts on Android and iOS devices
- smartphone/tablet basic settings
- smartphone/tablet settings reset
- the size of one application should not exceed 500 MB
- mobile applications of company services are installed for free
- mobile applications are installed from Google Play and App Store mobile app stores
- in case of a paid application installation, an account is created for free
- the service is a one-time, in case of repeated request, the payment should be made again
- the contact transfer is carried out only within one operating system;
- the contact transfer from iOS to iOS is carried out in case the customer knows the account password
- the service is not available to subscribers of other operators
- employees do not transfer personal data (photos, videos, etc.) of customers
Company subscribers - individuals and legal entities (including PRIVET subscribers).
In all A1 branded stores, employees will help our customers, purchasing their first smartphone or switching to another one, to set up the Internet on-site and install mobile applications on devices with the Android or iOS operating system.
The customer makes the payment after the service is provided by an employee by sending an SMS to the short number allocated for the service.
Service name | What is included | Services cost/payment |
installing applications* (at the customer’s choice) on Android or iOS devices ** | Up to 5 apps Up to 10 apps Up to 15 apps | 7 rub. per SMS with any text to number 4411 10 rub. per SMS with any text to number 4412 15 rub. per SMS with any text to number 4413 |
transfer of contacts (only within one operating system) *** | transfer of contacts from an old device to a new one **** | 7 rub. per SMS with number 1 to number 4414 |
TA optimization | Clearing memory, deleting applications | 7 rub. per SMS with number 1 to number 4414 |
Creating accounts on Android and iOS devices ***** | Creating Google account and Apple ID | 7 rub. per SMS with number 1 to number 4414 |
Smartphone/tablet basic settings | Setting date/time, setting a password on the display, adjusting screen brightness and sound. | Free |
Settings reset | Resetting device settings to factory defaults | Free |
* service applications of company services are installed for free
** applications are installed from Google Play and App Store mobile app stores
*** the contact transfer is carried out only within one operating system;
**** the contact transfer from iOS to iOS is carried out in case the customer knows the account password
***** in case of a paid application installation, an account is created for free.
The following services: “Smartphone/tablet basic settings“, “Settings reset“, “TA optimization”, “Transfer of contacts” within Android OS are provided in all company’s branded centers.