Smart Setting | Mobile internet and Packages | Services | Telco, ICT and content provider A1

Smart Setting

Detailed information

- installing applications on Android or iOS devices

- transfer of contacts

- TA optimization

- creating accounts on Android and iOS devices

- smartphone/tablet basic settings

- smartphone/tablet settings reset

- the size of one application should not exceed 500 MB

- mobile applications of company services are installed for free

- mobile applications are installed from Google Play and App Store mobile app stores

- in case of a paid application installation, an account is created for free 

- the service is a one-time, in case of repeated request, the payment should be made again

- the contact transfer is carried out only within one operating system;

 - the contact transfer from iOS to iOS is carried out in case the customer knows the account password

- the service is not available to subscribers of other operators

- employees do not transfer personal data (photos, videos, etc.) of customers

Company subscribers - individuals and legal entities (including PRIVET subscribers).

In the company’s branded centers, employees will help our customers, purchasing their first smartphone or switching to another one, to set up the Internet on-site and install mobile applications on devices with the Android or iOS operating system.

The customer makes the payment after the service is provided by an employee by sending an SMS to the short number allocated for the service.

Service nameWhat is includedServices cost/paymentWhere is provided

installing applications* (at the customer’s choice) on Android or iOS devices **

Up to 5 apps

Up to 10 apps

Up to 15 apps

7 rub. per SMS with any text  to number 4411

10 rub. per SMS with any text  to number 4412

15 rub. per SMS with any text  to number 4413

At sales and service centers from the list
transfer of contacts (only within one operating system) *** transfer of contacts from an old device to a new one ****

7 rub. per SMS with number 1

 to number 4414

Transfer of contacts on Android

is made at all sales and service center

Transfer of contacts on iOS is made at sales and service centers from the list
TA optimizationClearing memory, deleting applications

7 rub. per SMS with number 1

 to number 4414

All sales and service centers

Creating accounts on Android and iOS devices *****

Creating Google account and Apple ID

7 rub. per SMS with number 1

 to number 4414
At sales and service centers at addresses from the list
Smartphone/tablet basic settingsSetting date/time, setting a password on the display, adjusting screen brightness and sound.Free

All sales and service centers

Settings resetResetting device settings to factory defaults Free

All sales and service centers

* service applications of company services are installed for free
** applications are installed from Google Play and App Store mobile app stores
*** the contact transfer is carried out only within one operating system;
**** the contact transfer from iOS to iOS is carried out in case the customer knows the account password
***** in case of a paid application installation, an account is created for free.

The following services: “Smartphone/tablet basic settings“, “Settings reset“, “TA optimization”, “Transfer of contacts” within Android OS are provided in all company’s branded centers.

The addresses and working hours of branded centers are available at hyperlink.