Videoexpert А1 | Telco, ICT and content provider A1

Videoexpert is an opportunity to get an additional consultation on the products of The Virtual Shop using the form on the website. You need to click on the widget and fill out the form. After that, you will be connected to the consultant in order of the queue. Videoexpert will not see you. During the consultation, you will be able to see the equipment you’re interested in, ask clarifying questions and submit a request to purchase the product in the virtual store.

The functionality is open everyday from 9:00 to 21:00 without lunch and days off.

When using the functionality from a mobile device, you must have a stable connection to the Wi-Fi network.

How to contact the VideoExpert?



Step 1



Click on the Videoexpert widget on
the product page to contact the A1 consultant.



Step 2



Follow the prompts in the widget to contact the consultant.



Step 3



Receive a call from A1



Step 4



One-way video communication will start in the widget
after connecting with a consultant



Step 5



Confidentiality is guaranteed. You will see us,
and we will only hear you.