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The service is enabled automatically after SIM activation. After you end a phone call or send a text, a A1 offer appers on the screen. The message contains details on the service, prices and an offer to subscribe. The messages are free. To get more information or to subscribe, press OK. In response you will receive a message with extra information on the topic or a link. After the subscription customers receive a message with information about the activation, cost and ways to deactivate the service. 10 last messages are stored in the service, without taking up the incoming SMS box. You can view the messages in phone menu (SIM menu - What's new - Archive). You can operate the service through the phone menu (SIM menu - What's new - Settings).

The service available for SIM owners with installed app.

How to activate

For private customers:

• via USSD *404*3*4#call key;
• in phone menu (except for iOS);
• call to A1 inquiry line;
• in A1 centers or in dealer sales points.

For business customers:

• via USSD 404*3*4#call key;
• in phone menu;
• call to A1 inquiry line;
• send a written request to legal@a1.by or public A1 account in Viber;
• in A1 centers or in dealer sales points.

How to deactivate
To deactivate cancel all active subscriptions first. For private customers:

• via USSD *404*3*5#call key;
• in phone menu (except for iOS);
• contact the Online Consultant. On any page of the My A1 application, click the icon with a question mark - select Contact a company - click the Online Consultant button.

For business customers:

• via USSD *404*3*5#call key;
• in phone menu;
• call to A1 inquiry line;
• send a written request to legal@a1.by or public A1 account in Viber;
• in A1 centers or in dealer sales points.

How to unsubscribe
For private customers:

• via USSD *404*2#call key;
• send an text with the word STOP to 4050 (this command will cancel all subscriptions, see a list of commands for separate subscriptions);
• contact the Online Consultant. On any page of the My A1 application, click the icon with a question mark - select Contact a company - click the Online Consultant button.

For business customers:

• via USSD *404*2#call key;
• send an text with the word STOP to 4050 (this command will cancel all subscriptions, see a list of commands for separate subscriptions);
• call to A1 inquiry line;
• send a written request to legal@a1.by or public A1 account in Viber;
• in A1 centers or in dealer sales points.