Change your Plan | Other services | Services | Telco, ICT and content provider A1

Change your Plan

Change your Plan service permits to find another plan corresponding to your current needs.

You can change your plan any day of the month.
A transfer to another plan is possible if balance contains an amount sufficient for charge. The services cannot be fully or partially blocked after you have applied for a plan change.

The first plan change in the current calendar month with regular payment decrease is charged, and the one with regular payment rise it is free of charge.
The second and further plan changes are always charged no matter whether your regular payment increases or not.
Exception: change to Pensionniy and to/from Sotsialniy plans is always free of charge.

You may change your plan once in 24 hours.
You may not change your plan to an archive plan or to PRIVET.
Plan change to Pensionniy and Sotsialniy is available in A1 centers only.

The service is available to all A1 customers except for PRIVET customers.

You can change your plan:

  • on a1.by;
  • via USSD *141*3*4#call key;
  • via My A1 (if applicable);
  • in A1 centers (personal application with the passport is required).
To check your current plan, send a request *141*2# call key.