Change Contract Owner | Other services | Services | Telco, ICT and content provider A1

Change Contract Owner

To Change Contract Owner from private to another private individual:
The initial customer with and ID and a new customer with an ID jointly apply in a A1 center or in a dealer sales point.

To Change Contract Owner from private to a business customer:
the initial private customer with an ID and an application from a business customer applies in a A1 center or in a dealer sales point.

To Change Contract Owner from business to a private individual:
a new private customer with an ID and an application from a business customer applies in a A1 center or in a dealer sales point.

To Change Contract Owner from business to another business customer:
a representative of a new business customer with an application from the initial business customer and an application from a new business customer applies in a A1 center or in a dealer sales point.

In case a representative from a new business customer with an application from the initial business customer applies without an application from a new business customer, an ID and a power ot attorney is required from the representative.
In case a head of a legal entity applies as a representative of a new business customer , an application from the initial business customer, an ID, a document confirming the legal authority of the applicant and a company stamp are required.

Details:

  • A legal reperesentative of a private customer can apply, upon production of an ID and an appropriate power of attorney.
  • If a new customer is a legal entity which has never been a A1 customer, additional documents may be required.

 

 

  • If a private customer is a head of a business cutomer and a application for a contract change are signed by a different person (an accountant, a deputy, etc.), a power of attorney is attached to the required document.
  • Contract change is made within 24 hours after the documents are signed and the invoice is paid by a new customer (for prepaid customers).

 

 

  • The service is not provided to PRIVET customers.
  • Contacrt change is unavailable in case:
    • the initial customer is a legal entity which was liquidated,
    • death of the initial pivate customer,
    • the initial customer used a number transfered from another network.
  • the initial customer has obligations under a purchase additional agreement, a possibility of contract change is defined by the conditions of the additional agreement.
  • A new customer cannot keep an archive plan of the initial customer. A new customer should choose another plan active on the contract change date.

 

A1 private and business customers.

 

Before a contract change is performed in the billing system, all charges for the services rendered are to be paid by the Initial customer. Payment for International Roaming/"SMS Roaming is made by the initial customer as soon as the information from roaming partners is available (but not later than 30 days after the contract change).
A new customer pays all contract change charges and an upfront payment according to the current plan (for prepaid customers).