My A1 | Mobile apps | Services | Telco, ICT and content provider A1

My A1

"My A1" is easy to deal with

  • Check current balance

    See the remaining included minutes, SMS, MMS and Internet traffic!

  • Activate new services

    Make purchases directly in the application - activate services and choose packages with the necessary traffic volume!

"My A1" is simple to use

  • Get to know about your tariff plan

    Remember what is included in your tariff!

  • Choose a new tariff plan

    Choose a new tariff that will take into account all your preferences!

"My A1" is fast

  • Find your nearest A1 sales and service office

    Find the desired office and shop

Still don't have "My A1"? Download it!

Detailed information

To log in to the application, click the "Log in" button. If you already have a password that you have previously set for your Personal Account, you just need to enter your A1 phone number (or customer account for fixed communication) and this password and click the “Enter” button.
If you have not set a password before or don’t remember it, use the “Register” button.
When registering by phone number, you need to turn off Wi-Fi, enable data transfer and make sure that your device has a SIM card with A1 number for which a password is set.

The application is available for all A1 subscribers, tariffs with a monthly fee, Privet tariff plan subscribers, as well as A1 fixed-line communication subscribers.
Using the application, you can manage your tariff plan, services and packages, view information about and control the balance, receive information on connecting roaming packages, find the nearest sales and service center, etc.

Да, можно.

Находясь в приложении необходимо нажать с любой страницы на иконку человечков со стрелочками (верхний правый угол) и в появившемся окне нажать "Добавить еще один аккаунт", ввести логин/пароль данного пользователя. Если добавляемый пользователь не зарегистрирован в наших системах самообслуживания, необходимо пройти регистрацию, используя опцию «регистрация/забыли пароль» и действовать согласно указаниям системы. Чтобы добавить в приложение последующий аккаунт, действие следует повторить еще раз. Для переключения между аккаунтами следует использовать ту же иконку.

Более подробно о регистрации и добавлении второго аккаунта можно посмотреть здесь.

Download and use of the application are free.
At the same time, when downloading, updating and using My A1 application, mobile Internet traffic is paid according to the terms of your tariff plan. Download and operation of the application in roaming are paid according to the tariffs for mobile Internet in roaming.

The application interacts with A1's internal systems via the Internet, so its availability is a prerequisite for the correct operation of the application and updating the information in it.
To operate the application, you can use any Internet connection — 2G/3G/4G, as well as Wi-Fi.
When using mobile Internet and data transfer is turned on, mobile traffic is consumed according to your tariff plan and the included Internet package.
The currently available version of the application is the one for Android (version 4.1 and higher) and for iOS (version 10.0 and higher). The application can be installed not only on smartphones, but also on tablets that support these operating systems.

А1 team works to improve the operation and update the functions for users of the application every day. We welcome all remarks, suggestions and comments!
All questions related to them can be sent to the address:  apps@A1.by
You can also contact us in the official communities of the A1 network in social networks and on the A1 website forum.