SMS Roaming | Roaming and calls abroad | Services | Telco, ICT and content provider A1

SMS Roaming

 

  • Stay in touch, using SMS while travelling abroad.
  • If SMS Roaming and Internet Access are active, International Data Roaming is active by default. Incoming and outgoing data is charged at roaming rates.
  • If SMS Roaming and MMS are active, customers can send and receive MMS in roaming. Incoming and outgoing data used for MMS is charged at roaming rates.
  • SMS conditions

 

 

  • After activation, voice calls (incoming and outgoing) will be blocked and activation cost will be charged according to the current plan rates.
  • To register in the nework correctly, please reload your phone while on the territory of the other country.

 

 

  • Data included in your plan is not spent in roaming.
  • You cannot exchange SMS messages with mobile operators which are not velcom roaming partners
  • After service activation, all types of call forwarding are deactivated. After deactivation of SMS roaming, youd should reactivate call forwarding if you need it.
  • While calling a customer in SMS roaming, you will hear a machine message informing you the subscriber has disabled voice calls.

 

You cannot exchange SMS messages with mobile operators which are not velcom roaming partners.

The service is available for A1 customers (except for prepaid tariffs customers and customers with WEB Light).

How to activate:

  • In the My A1 application;
  • Send an SMS with the word ROAM (in latin characters) to the number 411;
  • Personal account;
  • In A1 sales and service centers on the basis of an identity document;
  • Connecting the service via SMS is possible in the A1 network. You should:
    - Send an SMS with the keyword ROAM from your phone to the number 411.
    - Send a message with the text DA to the number 411.

If the service is not activated within 24 hours, please repeat the activation procedure.

 

How to deactivate:

  • In the My A1 application;
  • Send an SMS with the keyword NO ROAM (in latin characters) to the number 411;
  • Personal account;
  • In A1 sales and service centers on the basis of an identity document.

 

You can find the details of SMS roaming charges in velcom centers or here.