Automatic Self-care Service (ASSA) | Self-care services | Services | Telco, ICT and content provider A1

Automatic Self-care Service (ASSA)

Automatic Self-care Service (ASSA) allows to:

  • get your current balance information;
  • check the remaining traffic;
  • register payment;
  • get information about A1 services;
  • activate/deactivate additional services.


ASSA is made as a menu, customers can access to ASSA by calling to inquiry line 150.
To learn more, download: ASSA Diagram


  • A1 customers (except for prepaid tariffs customers) can also call additional numbers:
    412 - information about your balance (for private customers);
    413 - information about the remaining traffic.
  • Users of Caller Line Identification Restriction should dial *31#411 call key to reach ASSA.
  • To call the inquiry line in roaming, dial +375 29 6 000 150.


ASSA is available for all A1 customers.