The corporate social responsibility (CSR) strategy of the A1 company was presented in 2014. It is based on the aspiration to contribute to solving societal problems and to provide assistance to those who need it most. To achieve this, the company uses not only its own resources and capabilities, but also strives to attract the widest possible range of its subscribers and residents of Belarus in general to the ideas of charity and socially responsible behavior.
When developing A1's CSR strategy, the opinions and preferences of the company's employees were taken into account. They suggested the areas of social policy they considered to be the most significant. A1's CSR strategy was revised and expanded in 2019.
The priority areas of A1's corporate social responsibility strategy are helping children, supporting national self-identification, and green living.
Many of A1's CSR projects are charitable in nature and are aimed at helping various social and medical institutions. The company strives to provide the same opportunity, i.e., to help those who need support, to all its subscribers, offering convenient and user-friendly tools for that purpose.
Assistance in fighting against COVID-19
In connection with the COVID-19 pandemic, A1 makes every effort possible so that its subscribers can stay connected, solve working tasks on a remote basis and run their business. But it is equally important that they can get any help they need and provide it to those who are particularly in need today.
Short charity telephone numbers
A1's subscribers can provide help to Belarusian healthcare professionals. All transfers are commission free and accumulated in the charity account of the Ministry of Health. When sending a USSD request *222*19#, 2, 5 or 10 rubles can be transferred in favor of healthcare professionals fighting against the COVID-19 epidemic. In order to help medical workers, you can also send an SMS to a special short telephone number 219, as well as using the A1 banking application.
Free working communication for medical institutions
In the spring of 2020, A1 provided Belarusian healthcare professionals involved in the fight against the spread of COVID-19 with smartphones and free working communication. Communication kits are designed for personnel working in medical intensive care units and infectious departments, laboratories involved in COVID-19 testing, as well as for emergency medical care employees who will able to solve working issues and exchange information without using their personal telephones. This allowed for reducing the risk of the spread of the coronavirus outside the infected areas.
Financial support provided to infectious hospitals
In March 2020, A1 transferred 50 thousand rubles to the Minsk City Clinical Infectious Hospital as sponsor support for purchasing the necessary equipment. In November 2020, A1 provided charitable support in the amount of 30 thousand rubles to the City Children's Clinical Infectious Hospital, a healthcare institution which these days provides help not only to children but also to adults with COVID-19.
Free calls to the hotline of the Ministry of Health
In order for each company's subscriber to freely receive the required consulting support on the prevention and diagnosis of COVID-19, A1 made free calls to the telephone numbers of the hotline of the Ministry of Health with regard to the infection caused by the COVID-19 coronavirus. For hotline telephone numbers in various Belarusian regions, please click the link.
Free calls to the information line 201
A1 supported the Dobryi Telefon project organized by the Belarus Red Cross Society and the Imena platform. Starting from March 30, A1's subscribers have been given the opportunity to call free of charge to the information line 201 for elderly people who have to be under self-isolation during the spread of COVID-19. Volunteers are on duty in shifts on the information line; they answer questions of the elderly people, advise how to get the required assistance, and provide psychosocial support.
Free calls to the hotline for domestic abuse victims
A1 supported the initiative of the United Nations Fund for Population Activities (UNFPA) to make calls to the national hotline for domestic abuse victims free of charge for its subscribers. You can call 8-801-100-8-801 free of charge to get social, psychological or legal support from any A1 subscriber telephone number.