A1 online store started working in live streaming format

A1 online store began working in live streaming format. Now customers will not only be able to receive online video consultations on the selected device model, but also take virtual online tours through the updated digital services center, accompanied by a company specialist.

Thanks to the system of stationary webcameras installed on the new premises, consultants will be able to demonstrate the work features of certain devices to clients using the cameras of their work smartphones, show open display stands of mobile devices and accessories, and guide them to full-fledged demo zones of the VOKA video service and the A1 Smart Home system.

This way, visitors of the updated virtual store can easily familiarize themselves with all the advanced offers of the company from all possible angles. It is just like visiting a physical store, but you can do it online, from the comfort of your mobile device or computer. You can receive a consultation from the A1 virtual store experts on all products from the stock of the company's online store.

At the same time, the interaction mechanics remains unchanged for customer convenience. To visit the virtual store, you still need to go to the A1 website and click the appropriate section. Having selected the product of interest, it remains to click on the video consultation widget. Once the contact information has been specified, a request will be sent to the number indicated and a one-way video communication session will begin in the browser of the device (computer or smartphone) (the clients can see the consultant, the interactive showcase and the goods on it, but remain anonymous themselves). With that, the online store will be open 9 a.m. to 9 p.m. without breaks, 24/7.