On closure of the "velcom recommends" application and forum on the website A1.by

A1 informs that the "velcom recommends" mobile application, as well as a forum for clients on the website A1.by will be closed from June 10, 2020 (community forum.a1.by).

"velcom recommends" users will be able to take advantage of My A1, a new A1's mobile application, which allows viewing information about the balance, remaining minutes, SMS, MMS, Internet traffic, as well as the account history for 12 months, activating and deactivating services, changing the current tariff plan, etc. This application can be downloaded depending on the device operating system in Google Play or App Store.

As an alternative to the forum on the website A1.by (community), the users will be offered a new website section Support where the clients can find the most popular questions about the company services and answers to them. The new page will be constantly updated, thus covering the most diverse A1's activities.

Besides, for help in solving any issues, A1 clients can still consult the company specialists through a convenient online chat on the website www.A1.by using the available feedback form, via A1's official pages on the social networks, such as Facebook, Vkontakte and Odnoklassniki, as well as via the single contact center number 150.