On the introduction of modifications in several public documents
Private Customers / Business Customers
A1 Enterprise, provider of telecommunications, ICT, and content services, would like to inform its clients about the introduction of modifications in several public documents, which took effect on June 5, 2023. For more information on the updated documents, see the list below.
- Contract for the Provision of Telecommunication Services;
- Fixed Network Service Agreement;
- Contract on the Provision of VOKA Services;
- Procedure for Granting Access to a User Account;
- The Pause Service Provision Procedure;
- Procedure for Changing a Tariff Plan/Offer with a Subscription Fee;
- Mobile Internet Service Provision Procedure;
- Kaspersky Services Provision Procedure;
- International 100 and International 250 Service Provision Procedure;
- Procedure for Changing a Tariff Plan/Offer with a Subscription Fee;
- Procedure for the Provision of Services within the Framework of Archived Tariff Plans with Subscription Fees;
- Procedure for the Provision of the 500 SMS Service;
- The MMS Service Provision Procedure;
- Services Payment Procedure and Fees (for Subscribers Who Have Previously Entered into an Agreement with A1);
- Procedure for the Provision of Minute Bundles;
- Procedure for the Provision of the Unlimited 3G Internet to All Networks Service;
- Procedure for the Provision of Voicemail Service;
- Procedure for the Provision of the Smart School Service;
- Procedure for the Provision of Services on offers of the My Decision Tariff Line;
- Subscriber Number Transfer Procedure;
- Procedure for the Provision of Goods on an Installment Plan to subscribers with prepaid tariffs.