A1 chat bot expands its opportunities

On January 15th, 2020, the А1 chat bot, designed for self-service of the company's customers in instant messengers and on social media, will acquire new options for subscribers, both as private and legal entities. Thus, broadband Internet subscribers will get the opportunity to check the balance of their personal accounts, and mobile telecommunication users will be able to subscribe to additional services.

You can explore the new features by accessing the A1 chat bot via A1 community on Viber, as well as via A1's official pages on social networks, such as Facebook, Vkontakte and Odnoklassniki. In order to do this, the subscriber needs to send the word "Menu", and then select the necessary option by pressing buttons or numbers (for example, "Menu" - "Private entity"/"Legal entity" - "Balance"/"Services").

Due to the expansion of A1 chat bot's capabilities, the Procedure for using instant messengers will be amended, the changes will come into effect on January 15th, 2020.

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